Consultations by phone or video when you need them.

Your time, your place, your way.

1800 870 711

What we offer

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Doctor on demand

From $89

  • 24/7 medical advice for +600 conditions
  • Medical Certificates *
  • Prescriptions *
  • Care summaries shared with your local GP
  • Appointment within 1hr
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Psychologist

$180

  • Stress, Anxiety and Depression Management
  • Long and short term therapy and counselling
  • Assessments, life coaching and treatment for various mental health issues
  • Specialists for specific mental health conditions
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Specialist*

Price varies by specialty & time*

  • Multiple specialties including endocrinology, cardiology, psychiatry, paediatrics, neurology, rheumatology, respiratory, haematology, immunology, and geriatrics.
  • Scheduled following referral from your regular GP
  • Long term management *
  • Reduced wait times
  • Second Opinions

How it works

1. Call us

Within Australia 1800 870 711 - Call 000 for emergencies

2. Book your appointment

A telehealth coordinator will help arrange your consultation.

3. Doctor calls you

A HealthNow doctor, psychologist or specialist will contact you at your appointment time.

Doctors

$89
Business Hours, 8am to 5pm, Weekdays

$99
After Hours 5pm to Midnight, Weekdays

$109
After Hours Midnight to 8am (Weekdays) and during Weekends

Psychologists

$180 (50 mins)
Available between 8am to 6pm, Monday to Saturday

Specialists

By appointment - Speak to Telehealth Coordinator about our specialist rates

* Per consultation
* MBS rebate not applicable
* Terms and conditions apply

Friendly, qualified Australian doctors

  • Australian-based doctors
  • Minimum 5 years' experience
  • Experienced in Telemedicine

All HealthNow doctors are fully accredited, registered and based in Australia so you can be confident in their care. They have a minimum five years' experience, and most work in GP practises, too.

Telehealth can treat more than you think

We can help you with over 600 conditions

  • Colds
  • Flu
  • Fevers
  • Sinusitis
  • Ear infections
  • Tonsillitis
  • Plantar fasciitis
  • Allergies
  • Migranes
  • Nausea
  • UTIs
  • Muscle aches
  • Earaches
  • Gout
  • Shingles
  • Hay fever
  • Joint pain
  • Rheumatoid arthritis
  • Ear, nose and throat issues
  • Abdominal pain
  • Menstrual issues
  • Vomiting
  • Skin rashes
  • Viral illness

+ many more. And, we treat many common children's medical conditions

  • Ear infection
  • Fever
  • Diarrhoea
  • Bronchitis
  • Cellulitis
  • Throat symptoms
  • Cough
  • Skin rash
  • Acne
  • Croup
  • Scabies
  • Eczema
  • Gastro
  • Tonsillitis

Our qualified Australian Psychologists provide support for:

  • Addictions
  • ADHD
  • Adjustment difficulties
  • Anger management
  • Anxiety
  • Autism
  • Bipolar support
  • Depression and mood
  • Drug and alcohol
  • Family planning
  • Fertility
  • Gambling
  • Grief and bereavement
  • Health and lifestyle
  • Learning difficulties
  • Life transitions
  • New parent support
  • Phobias
  • Relationships
  • Sleep difficulties
  • Stress management
  • Trauma

Contact us

For appointment bookings, call 1800 870 711 within Australia or +61 2 9308 9400 (International)

For general enquiries, email cs.admin@health.telstra.com (Weekdays)